Canon PIXMA TS 3800 Wireless Photo All-in-One Wi-Fi Connection Setup and Setup Wizard Failure
Symptoms
- - Blue Wi-Fi lamp flashing continuously
- - HP/Canon Smart application fails to detect device on 5GHz band
- - Network configuration page reports IP 0.0.0.0
Common Causes
Step-by-Step Fix
Step-by-step pairing guidelines for dual-band home networks and device caching. Tested and verified on Canon PIXMA TS 3800 Wireless Photo All-in-One.
Cycle Network Router & Active Host Device
Power off your router and wait 60 seconds before powering back on. Reboot your smartphone or computer running the Canon Setup Utility.
Initialize Network Settings Cache
Navigate to Device settings -> LAN settings -> Reset LAN settings. Click Yes to wipe old SSID handshakes.
Initiate Cableless Easy Connection Method
Hold the Wi-Fi button on your TS panel for 3 seconds until the direct link lamp pulses. Proceed to Canon Smart App to complete SSID handshake.
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